Our customer service is available from 08.00 to 12.00 and from 13.00 to 17.00 (national rate, according to your telephone operator).


For any questions on

  • the reimbursement of medical invoices, please call No. 0848 803 333
  • your policy or premiums, please call No. 0848 803 555

You may send us your message using the following form. We will do our utmost to contact you as soon as possible.


Find your nearest Groupe Mutuel agency by entering your postcode or place.

Code of Conduct

Our values

Through its actions, Groupe Mutuel promotes a liberal approach and philosophy. This entails demonstrating ethical, economic and social responsibility not only towards insured members and clients, but also towards employees. The growth strategy of Groupe Mutuel is based on its dynamism, performance, entrepreneurial spirit and innovation.

The Code of Conduct outlines clearly the ethical and professional values that we comply with in our work in order to achieve our vision.

All decision-making bodies and all employees of Groupe Mutuel and its member companies, without exception, must comply with this Code of Conduct. In addition, the decision-making bodies are also subject to the requirements deriving from other applicable regulations.

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