Our customer service is available from 08.00 to 12.00 and from 13.00 to 17.00 (national rate, according to your telephone operator).


For any questions on

  • the reimbursement of medical invoices, please call No. 0848 803 333
  • your policy or premiums, please call No. 0848 803 555

You may send us your message using the following form. We will do our utmost to contact you as soon as possible.


Find your nearest Groupe Mutuel agency by entering your postcode or place.
Private individuals

Private individuals

Groupe Mutuel provides the appropriate insurance and occupational benefits' solutions for private individuals, for each stage of your life, for your own protection and that of your family members.

More than a million people in Switzerland have placed their trust in us… Why not join them?


Discover our health and patrimony insurance solutions

Booklet "Groupe Mutuel - Your specialist for private individual insurance"


At your side to answer your most important concerns. Find out more about our Life insurance solutions.

Booklet "Groupe Mutuel – Your Life insurance specialist" (French, German and Italian only)


An innovative solution, unmatched premiums

PrimaTel is an innovative alternative to traditional compulsory health insurance, available throughout Switzerland.

Our new insurance model combines the principle of telephone advice with that of a first recourse practitioner.

Choose PrimaTel to avoid unnecessary appointments and benefit from advantageous premiums.

Calculate your premiumavailable in French, German or Italian

Your expectations

Your aspirations and requirements vary according to your age and life path.

Go to the heading “Your expectations” and find out more about:

  • optimal coverage of your healthcare expenditure
  • coverage for special risks
  • attractive savings

Our products

Our full range of health and life insurance products offers first class benefits in addition to particularly attractive terms and conditions.

Customer service

Access legal information on affiliation and insurance coverage in Switzerland and abroad at the click of a mouse. Benefit from practical advice to save money on your compulsory health insurance premium, bringing it into line with your own budget.

Act now! Read the following pages to find the best product for you, at the best price.

My basket

Calculate your 2018 premium

Your agency