Our customer service is available from 08.00 to 12.00 and from 13.00 to 17.00 (national rate, according to your telephone operator).


For any questions on

  • the reimbursement of medical invoices, please call No. 0848 803 333
  • your policy or premiums, please call No. 0848 803 555

You may send us your message using the following form. We will do our utmost to contact you as soon as possible.


Find your nearest Groupe Mutuel agency by entering your postcode or place.
Hospital stays

Hospital stays

Practical links to useful information on hospital stays

The following links provide you with instant access to useful information on the coverage of hospital stays, as provided for by the Swiss Federal Law on Health Insurance (LAMal/KVG). The links also contain information on your contribution to costs, as well as names of hospitals, in particular in your canton of residence.

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