Our customer service is available from 08.00 to 12.00 and from 13.00 to 17.00 (national rate, according to your telephone operator).
For any questions on
- the reimbursement of medical invoices, please call No. 0848 803 333
- your policy or premiums, please call No. 0848 803 555
You may send us your message using the following form. We will do our utmost to contact you as soon as possible.
- Dental care
- Alternative medicine
- Arrival in Switzerland
- Dental care
- Form for your requests
- GMnet and GMapp, your client portals
- Hospital stays
- Insurance card
- Managed Care for Health
- Medical advice by telephone
- Medico-social facilities
- Outpatient treatment
- Payment by e-bill
- Products supplementing basic insurance
- Digital risks
- Treatment abroad
Save on your basic insurance premium!
Is your deductible appropriate to your needs? Are you familiar with the different health insurance models which enable you to make substantial savings on your insurance budget?
There are several optional deductibles which enable you to save on the monthly premiums.
Find out which of them would suit you best.
- a 15% discount on your health insurance premiums by calling the Medi 24 Medical Centre before making an appointment with a doctor to obtain initial free professional medical advice on action to be taken.
- an 16% discount on your health insurance premiums by consulting your family doctor in the first instance; he will then direct you to the appropriate specialist or hospital. Choose a model proposed in your canton.
If you already benefit from LAA/UVG accident coverage you may suspend this risk from your compulsory health insurance.
Save on your supplemental insurance plans!
Supplemental insurance with family discount
- Global classic: for just CHF 7 per month instead of CHF 9 insure your child for supplemental care, prevention and hospital treatment in general ward throughout Switzerland!