Refunds

of medical invoices

You can find below the most frequent questions and answers relating to refunds.
Click on your subject of interest.

Approved therapists, therapies and care facilities

Your doctor must send us a coverage request, either by post to:
Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny
or by email to: prestations@groupemutuel.ch.
We will assess our contribution to costs based on your insurance plan and request.

The physiotherapist must send us a coverage request together with the medical prescription, either by post to:
Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny
or by email to: prestations@groupemutuel.ch.
We will assess our contribution to costs based on your insurance plan and request. 

The occupational therapist must send us a coverage request together with the medical prescription, either by post to:
Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny
or by email to: prestations@groupemutuel.ch.
We will assess our contribution to costs based on your insurance plan and request. 

The nutritionist must send us a coverage request together with the medical prescription, either by post to:
Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny
or by email to: prestations@groupemutuel.ch.
We will assess our contribution to costs based on your insurance plan and request.

Yes, in some cases. Please send us the coverage request form either by post to:
Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny
or by email to: prestations@groupemutuel.ch.
We will assess our contribution to costs based on your insurance plan and request. 

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111