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Add or remove the accident risk from your basic insurance and that of your family members directly online, from your computer or smartphone.
Go toThe best basic health insurance is the one that best meets your needs at the lowest price.
Health insurance is compulsory in Switzerland. It is governed by the Swiss Federal Law on Compulsory Healthcare (LAMal/KVG). Logically, all basic health insurance solutions provide the same basic coverage (legally binding). It is the way they operate and their premium amounts that set them apart.
Examples of legally binding coverage:
How health insurance and its different models work in Switzerland? Find out about the Swiss health insurance: how does it work, who is it for and what are its specificities
Are you returning to work or entering the workforce for the first time? Your employer is required to insure you against workplace and non-workplace accidents. Do not forget to remove your accident coverage from your compulsory basic insurance.
Add or remove the accident risk from your basic insurance and that of your family members directly online, from your computer or smartphone.
Go toWhile benefits are the same from one health insurance to another, premiums vary considerably. These depend on the insurer, your age and where you live. To reduce your premiums, we advise you to opt for an alternative insurance model and increase your deductible.
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
To meet your needs and help you pay less, we have designed four types of alternative basic insurance models. All models provide the coverage that is required by law. It is the way they operate and their premiums that set them apart.
At Groupe Mutuel, you can choose between the following alternative models:
Alternative models allow you to save money. By agreeing to a number of restrictions, such as calling a medical hotline first or joining a healthcare network, you avoid unnecessary consultations and help reduce health costs.
In return, we offer discounted premiums.
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
Another way to reduce your premiums is to increase your deductible. The higher the deductible, the lower your premiums will be.
In basic insurance, you can choose from the following deductibles:
To change your deductible, simply send us your request. In the event of a decrease, you must notify us before the last working day of November. For an increase, you have until the last working day of the year.
Change the deductible amount, for you and your family members directly online, from your computer or smartphone.
Go toBy phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
Have you found the health insurance model that is right for you? You have until the last business day of November to change your contract.
Manage your insurance and that of your family members directly online, from your computer or smartphone.
Go toIf you are using our platforms, the change can be made directly online.
On GMnet, go to Contracts > Change my contracts > Change insurance model
For GMapp, choose the menu Contacts > Write to us > General questions
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
In accordance with Article 3 of the Swiss Federal Health Insurance Law (LAMal/KVG), any person residing in Switzerland is obliged to take out health insurance within three months of birth or taking up residence in Switzerland. If a person does not sign up for insurance, the cantonal or communal authorities will register that person automatically.
Most of the gaps in basic insurance can be filled by supplemental insurance. The most significant gaps include the coverage of the costs of dental care, glasses and alternative medicine.
You can suspend your basic health insurance as soon as you receive your marching order or confirmation of civilian service due to last more than 60 consecutive days. Send us a copy of the document by post or using our notification form. At the end of your service, please send us the certificate of incorporation or a copy of the service booklet in order to confirm the suspension of your insurance. We will then cancel any invoices that will have been stopped during the service period.
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