Send an invoice for refund

Would you like to send us your healthcare bills for reimbursement? You can send them to us by post or upload them via the online customer area.

Send us your bills

Send your bills by post to the address:

Groupe Mutuel
Rue des Cèdres 5
1919 Martigny

Your Customer Area

Scan and send your invoices without delay and monitor the status of your refunds at all times.

Create your account Explore

Frequently asked questions

Yes. Invoices you send us simultaneously are handled by different services within our Benefits Department. Invoices do not all follow the same route and are not dealt with by the same person. Therefore, they may be refunded on different dates.

No, we do not send labels or other means of identification of invoices to our insureds. The service providers are required to identify their invoices electronically and indicate the following identification information listed in Art. 59 of the Ordinance on Healthcare Insurance (OAMal/KVV).

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111