Do you want to change your personal information on your contract, such as your phone number or email address? Contact us to update your details and help us to stay in touch.
With our online form you can update your personal details and help us to stay in touch, with just one click.
+41848 803 111
Monday to Friday from 08:00 until 18:00
On your Customer Area, you can update your details quickly and easily.
Create your account ExploreFor any change of identity data, please send us a copy of an official document (identity card, passport, etc.). Upon receipt of this document, we will update your information and you will automatically receive a new insurance card.
You can send us the copy of your identity document by post or by filling in the online form.
Groupe Mutuel does not work with external companies (call-centres) that carry out telemarketing calls. We are doing everything we can to try to stop these methods. Unfortunately, it is extremely difficult to reach the people behind these calls. If you receive these so-called "cold" calls, you send us the information you have, such as the telephone number of the callers or the name under which they present themselves. We will report the case to the competent penal authorities.
To prevent these inconveniences, you have two options:
For more information, you can consult the page dedicated to Telemarketing at local.ch
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