
Amendment of our Supplemental Executory Provisions for Compulsory Health Insurance under LAMal/KVG (CGA)
Our answers to the most frequently asked questions
You can find here the answers to our insured members’ most frequently asked questions.
You can find here the answers to our insured members’ most frequently asked questions.
All insured persons (existing or future) who have basic health insurance with a Groupe Mutuel insurer or an insurer administered by Groupe Mutuel, i.e:
No action is required on your part. You will automatically benefit from these new general terms and conditions of insurance (CGA LAMal/KVG) as of 1 April 2023.
The general terms and conditions (CGA LAMal/KVG) are the document that regulates the administrative aspects of the relationship between the insurer and the insured person (payments, contact details, communications). The CGA LAMal/KVG needed to be updated in order to adapt them to the usual practices of the industry, which have evolved in recent years.
The way your basic health insurance works, as well as the benefits to which insured persons are entitled, will not change:
The changes to the LAMal/KVG terms and conditions of insurance (CGA) apply mainly to the following points:
You can download your new terms and conditions of insurance below:
The contents of the new CGA LAMal/KVG are identical regardless of the insurer.
You can also receive them by calling us on 0848 803 111 (national rate on the Swiss fixed network / rate according to your operator on the mobile network and abroad) or by visiting one of our agencies open from Monday to Friday from 8.00 to 12.00 and from 13.30 to 17.00
Should you need further information about this amendment, we are available:
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