Change your IBAN online
With our online form you can update your bank details, making it easier to be reimbursed for your medical bills with just one click.
Have you switched bank accounts? Update your account number and be sure to receive your reimbursements on time.
With our online form you can update your bank details, making it easier to be reimbursed for your medical bills with just one click.
+41848 803 111
Monday to Friday from 08:00 until 18:00
On your Customer Area, you can change your bank details quickly and easily.
Create your account ExploreTo pay your bills, you can choose between different payment methods. We recommend using the direct debit system (for bank or post office accounts) or the e-bill.
Direct debit (bank or post office account)
All your bills will be debited directly from your bank or post office account.
In the meantime, if you still receive bills with payment slips, please pay them as before.
E-bill
If you have an e-banking/e-finance account, your bills will be sent directly to your account and you will only have to validate them. To sign up for this payment method, please go to the website www.ebill.ch
Payment slip
You can pay your bills using the payment slip enclosed with our bills, either via your e-banking / e-finance account, via a payment order or by going to a post office counter.
Bank / post office standing payment order
Simply order the payment order form from your financial institution, fill it in and send it to your bank/post office with the payment slips so that they can make the payments for you. Please note that depending on the financial institution, this service may incur additional costs.
We strongly advise against the use of standing orders or payment templates as the reference numbers are different for each bill.
Payment arrangements (extension of a deadline or payment by instalments) depend on the circumstances and are granted at certain conditions.
Please contact our customer service department on 0848 803 111 to discuss your options.
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