Check your symptoms with Ada

No need to search the Internet, just go straight to your Customer Area on the Groupe Mutuel app

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Take care of yourself with Ada

Not feeling well? You no longer need to look for answers on the Internet.
Created by doctors, Ada technology helps you better understand your symptoms and decide what to do next.

It’s like having 60 doctors close at hand!


  • A quick assessment
    No more waiting for hours for a doctor's appointment! Receive an immediate diagnosis.
  • A medical approach
    Ada is an artificial intelligence created by doctors that follows a medical method.
  • Personalised advice
    Ada analyses your answers and gives you reliable and tailored recommendations.
  • Save money
    Ada is free of charge and allows you to save money on unnecessary tests or treatments.

Ada does not replace a medical visit but allows you to make an initial assessment.


How do you assess your symptoms ?

  • Take a few minutes to answer Ada’s questions
  • You will then see a list of different pathologies
  • You will find out the possible causes of your symptoms along with customised advice


Where can I find Ada?

  • Log on to your Customer Area on the Groupe Mutuel application
  • In the "My health" section of the home page, follow the link to "Check my symptoms"
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Frequently asked questions

Ada does not provide any medical diagnosis. To receive a diagnosis or medical advice, you must consult a doctor. However, Ada helps you to better understand your symptoms and to identify possible causes.

In no way can Ada replace your doctor, nor can it provide a medical diagnosis. This application allows you to make an initial assessment of your symptoms without having to consult a doctor.

Ada does not pass on your personal data to third parties without your explicit consent. After the assessment of your symptoms by Ada, Groupe Mutuel may ask you if it can share your data in order to refer you to a medical partner (such as a telemedicine partner) and direct you to the appropriate treatment. You can refuse to share your data and withdraw your consent at any time via the application settings. For more information on Ada’s privacy policy:

Ada cannot provide you with medical treatment or care. This artificial intelligence identifies the possible causes of your symptoms to give you an indication of the most appropriate treatment for you. Only a health professional or medical services can recommend treatments.

Ada gives you access to an extensive and regularly updated medical library. It provides information on illnesses, their causes, risks, prevention and therapeutic recommendations. This medical directory is available on the Ada website under "Medical Library”.

Groupe Mutuel positions itself as a Swiss importer according to the Medical Devices Ordinance (SR 821.213, ODim). (SR 821.213, MedDO).

Groupe Mutuel
Rue des Cèdres 5
1920 Martigny

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111