Frequently asked questions
Where does my personal link lead to?
With the link, your relatives can access a page that will allow them to ask for a quick assessment with one of our advisers if they wish to. You can also access this page using your link to find out more.
Why a personal link?
The link contains a unique ID that allows us to assign the requests for assessments and, therefore, to reward you.
Who can I send my link to?
To receive your reward, please ensure that the person you are sending the link to is over 18 years of age, lives in Switzerland and is not yet a customer of Groupe Mutuel.
When will you receive your reward?
If your referral is considered valid according to the programme's terms and conditions, your reward will be sent to you on conclusion of a contract resulting from your referral.
What is the status of my referral?
For data protection reasons, we cannot share the precise status of your referrals. You will be informed anonymously when a person you refer has made an appointment or if the referred person is not eligible for the referral programme. If an insurance contract is concluded as a result of your referral, you will automatically receive your reward.