Insurance card order

Please fill in the following form to order a new insurance card.


If your card is lost, contact the Veka centre hotline immediately on 032 625 42 22 to have it suspended. You can then order a new card from us using the below document request form.

Your new card will reach you within four to six weeks. The insurer reserves the right to charge the administrative costs (CHF 20).


Even faster in your Customer Area

Log on to the online portal

Go to the menu Notifications  > Write to us > Order an insurance card

Log in

Callback service

Use our callback service to be contacted by one of our advisors.

Request a call back
Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111