Compassana

An innovative app that makes it easier to manage your health

As a person insured with Groupe Mutuel, you can enjoy access to a range of online services that are free of charge, convenient and available at any time. Make appointments with health professionals in just a few clicks, manage your medication list safely and follow the progress of your treatments in real time. Thanks to Compassana, available in your Customer Area, managing your health has become easy and efficient!

Digital at the service of your health

Compassana aims to connect your family doctor, your pharmacy, hospitals, laboratories and many other partners related to your health. Therefore, you can manage your health data in one single place and at any time.

Manage your appointments easily and conveniently

Schedule without delay your appointments with doctors, therapists or specialists directly in the application.

See health professionals remotely

Find all your medical contacts and access a selection of telemedicine and health partners online at any time to enjoy remote medical appointments.

Manage your care pathway in complete autonomy

Access your health data and medication list quickly.

Go to your Customer Area and take advantage of the benefits of Compassana

Log in to your Customer Area account via the Groupe Mutuel application.
Under “My health” on the homepage, follow the link to Compassana.
To register for your Compassana account, you will be guided step by step through the process of downloading the Compassana application and creating your account with the partner Groupe Mutuel.
Congratulations! You are now connected to Compassana.

You haven’t installed the application of Groupe Mutuel yet?

Discover the features of the Customer Area, which allows you to easily manage your insurance and that of your whole family.

What is Compassana?

Compassana is a free application that connects insured persons, hospitals, family doctors, laboratories, pharmacies and other players in the health system.

Its aim is to facilitate communication between patients and healthcare professionals thanks to the advantages of digitalisation.

What does the Compassana application offer?

Compassana allows you to organise your care pathway according to your needs. The features and services of the Compassana application are constantly evolving. A number of digital services and providers will be added to the application in the coming months.

The services currently available make it possible to:

enter the list of your medicines
access, store and file your documents and health data (medical reports, prescriptions, pictures, links) in relation to your treatment history
book appointments online with your doctors, therapists, pharmacies and other medical service providers
search for health professionals, contact them and find them quickly by adding them to your “Favourites”
use telemedicine services

Who is the Compassana application intended for?

Compassana is for anyone who wants to organise and monitor their health, whether they have a medical condition or not.

How do I take my medication?
Where am I in relation to my care pathway?
What costs are covered by my health insurance?
How can I quickly find the right contacts?

Will my health data stored on Compassana be shared with third parties?

No. The health data you store in Compassana belongs exclusively to you and only you get to decide with whom to share it. By data protection, we mean first and foremost the protection of your "data privacy". This means that you are the only person who can log into your user account and freely dispose of it. The use of the Compassana application is subject to the highest legal requirements and the latest recommendations on information security and data protection.

How do I access Compassana from the Customer Area?

Go to the Groupe Mutuel application and, on the homepage, follow the link to Compassana.

What Compassana services are available exclusively to customers of its partners (such as Groupe Mutuel)?

As a person insured with Groupe Mutuel, you can find the list of medicines you have been prescribed in the Compassana application. It's a handy way of remembering the name of a medicine when you visit the doctor. The features and services of the Compassana application are constantly evolving.

How do I use telemedicine?

Go to the homepage of the Groupe Mutuel application. There, you will find the number to dial that matches the insurance model of the selected insured person.