The Compassana application

A new partner to help you better manage your health

Also accessible via your Customer Area, the Compassana application helps you to better manage your health procedures: lists of medicines, medical documents or medical contacts.

Your medical information always at hand!

Whether you're at the pharmacy, visiting your family doctor or a new specialist, in hospital or at home, your most important health information is now available and stored in one single place.

Take control of your health!

Your medicines, instructions for use and treatment periods

  • Medicines can be added manually, by scanning their packaging or the QR code on your medication plan.
  • As a person insured with Groupe Mutuel, you will also automatically find the list of medicines sent to you.

Your medical documents

  • Medical results, prescriptions, vaccination records, links, photos, etc. can be added at any time.
  • Only you are able to view your documents.

Your medical contacts

  • You can quickly find your medical contacts and their details.
  • You can make appointments with them online.

How can I benefit from Compassana?

  • Log on to your Customer Area on the Groupe Mutuel application
  • Go to the "My Health" section of the home page and follow the link to "Compassana"
  • You will then be guided step by step to download the Compassana application and create your account.

In case of a medical problem or just for the sake of better organisation!

Pierre and Marie have different needs, but they both use the Compassana application. Find out why.

Pierre, a 53-year-old sports coach

Pierre suffers from a chronic illness and has to take several medicines a day.

Constantly on the move with the football team he coaches, he no longer has to worry about finding his medical information when he travels.

Thanks to Compassana, he has easy access to his list of medicines and prescriptions wherever he is, and can follow his treatment wherever he goes.

Julie, 32 years old, accountant and parent

Julie makes her life easier by keeping all her medical documents directly on Compassana.

With her busy schedule, Julie is relieved she can save time by finding all her medical documents on her application and keeping track of her health easily.

What's more, she can simply search for a doctor and book an appointment.

Download the Groupe Mutuel app!

and access Compassana easily
from the My Health section

Download the Compassana app!

and log in with the user ID for your
Groupe Mutuel Customer Area

Frequently asked questions

Compassana is a free application that connects insured persons, hospitals, family doctors, laboratories, pharmacies and other players in the health system.

Its aim is to facilitate communication between patients and healthcare professionals thanks to the advantages of digitalisation.

Compassana allows you to organise your care pathway according to your needs. The features and services of the Compassana application are constantly evolving. A number of digital services and providers will be added to the application in the coming months.

The services currently available make it possible to:

  • enter the list of your medicines
  • access, store and file your documents and health data (medical reports, prescriptions, pictures, links) in relation to your treatment history
  • book appointments online with your doctors, therapists, pharmacies and other medical service providers
  • search for health professionals, contact them and find them quickly by adding them to your “Favourites”
  • use telemedicine services
  • Users are guided through the Compassana app and can see relevant content (services, contacts) based on their alternative basic insurance model.

Compassana is for anyone who wants to organise and monitor their health, whether they have a medical condition or not.

  • How do I take my medication?
  • Where am I in relation to my care pathway?
  • What costs are covered by my health insurance?
  • How can I quickly find the right contacts?

No. The health data you store in Compassana belongs exclusively to you and only you get to decide with whom to share it. By data protection, we mean first and foremost the protection of your "data privacy". This means that you are the only person who can log into your user account and freely dispose of it. The use of the Compassana application is subject to the highest legal requirements and the latest recommendations on information security and data protection.

Go to the Groupe Mutuel application and, in the « My health » section on the homepage, follow the link to Compassana.

As a person insured with Groupe Mutuel, you can find the list of medicines you have been prescribed in the Compassana application. It's a handy way of remembering the name of a medicine when you visit the doctor. The features and services of the Compassana application are constantly evolving.

Go to « My health » section on the homepage of the Groupe Mutuel application. There, you will find the number to dial that matches the insurance model of the selected insured person.

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111