Data protection

Data processing regulations

In accordance with the Swiss Federal Law on Health Insurance (LAMal/KVG), Groupe Mutuel processes the data of insured persons on behalf of the member health insurers of Groupe Mutuel.

The data processing regulations of Groupe Mutuel specify in particular the internal organisation, data processing procedures and access rights, in accordance with the Federal Ordinance on Data Protection Law (OLPD/VDSG).

Certification and data protection label

The data reception service of the Groupe Mutuel medical department has been certified since 1 January 2014 in accordance with the Swiss Ordinance on Data Protection Certification (OCPD/VDSZ) for the reception of DRG-type (flat-rate per case) invoices issued by hospitals. In addition to administrative data, these invoices contain the medical information required for their control in coded form. The certification guarantees that medical data are processed in accordance with the relevant legal requirements (Art. 59(a) LAMal/KVG).

Groupe Mutuel has obtained the international GoodPriv@cy certificate, awarded by the Swiss Association for Quality and Management Systems (SQS), for its Data Protection Management System (DMS) within the data reception service of its medical department.

White paper for the attention of our corporate customers

Our white paper outlines our data protection policy. We are very aware of the sensitive nature of the information you share with us. For this reason, we ensured that we already managed this information responsibly and ethically before the European data protection legislation reform.
We will continue to do all we can to maintain  your full trust in the long term.

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111