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Private customers

Our products – your coverage

Health insurance
- Packages
  - KidSafe package
  - StarterSafe package
- Compulsory basic health insurance
  - Standard model
  - PrimaCare
  - PrimaFlex
    - PrimaFlex
  - PrimaPharma
  - CallDoc
  - PrimaTel
  - OptiMed
    - OptiMed: your advantages with Delta Santé
  - SanaTel
  - Health Network Geneva
  - SUPRAcare
  - BasicPlus model
- Supplemental health insurance
  - Global smart
  - Combined supplemental insurance
    - Global
    - Global flex
    - Global mi-privée
    - Global privée
    - Global smart
  - Outpatient treatment insurance
    - Start
    - Supplemental health insurance
    - Premium
    - Optimum
    - Optimum
    - Vitalis
    - Alterna
    - Comparison for outpatient treatment supplemental insurance
  - Hospitalisation insurance
    - Supplemental hospitalisation insurance
    - H-Bonus
    - "Hôpital senior" insurance
    - H-Capital
    - BH daily allowance
    - Comparison table
    - Comparison table
  - Travel and trips abroad
    - Mundo
    - Visitor medical insurance
    - Health insurance for expatriates
  - Dental insurance
  - Alternative medicine
  - Supplemental accident insurance
    - Acrobat
    - ActiVita
    - SafetyPro
  - Allowances, pensions and lump-sum capital amounts
    - Daily allowance insurance
    - Sekunda
    - ProVista and ProVista light
    - KidsProtect
  - Proposal for transfer to a similar insurance product
- Swiss health insurance comparison: 2027 premiums
- Comparateur assurance base
- Supplemental health insurance
  - All-in-one coverage
    - Global smart
  - Hospitalisation insurance
    - Supplemental hospitalisation insurance
    - H-Bonus
    - "Hôpital senior" insurance
    - H-Capital
    - BH daily allowance
  - Supplemental health insurance
    - Start
    - Optimum
    - Premium
  - Dental insurance
  - Travel insurance
    - Mundo
    - Visitor medical insurance
    - Health insurance for expatriates
  - Supplemental accident insurance
    - Acrobat
    - ActiVita
    - ProVista and ProVista light
    - SafetyPro
  - Allowances, pensions and lump-sum capital amounts
    - Daily allowance insurance
    - Sekunda
    - KidsProtect
  - Alternative medicine
  - Proposal for transfer to a similar insurance product

Health & Financial Protection: protect your income and your future
- ProtectLife: a comprehensive health and financial protection solution
- CHV Capital: insurance in the event of hospitalisation or childbirth

Plan ahead, don’t rely on luck
- Assurances de capitaux et de rentes
  - Global vie start
- Epargne
  - Global vie start
  - First Invest
  - VariaInvest
  - VariaInvest
  - VariaInvest
- Assurances en cas de décès ou d'incapacité de gain
  - Insurance in the event of death
    - Demande de contact
  - Insurance in the event of earning incapacity
  - SanaVista
  - PrimaCapital
  - SafeCapital
- Projetez-vous dans l’avenir
- Demander un conseil

Legal and material security
- Personal liability and household contents insurance
  - HomeProtect
  - SelfProtect
- Legal protection insurance
  - Legisduo
  - Legis priva
  - Legis sana+
  - Legis strada
- CyberProtect
- LegalSafe package

Professional activity
- Accident insurance

Your online requests

Add or change your Family Doctor

Report an accident WITHOUT incapacity for work

Report an accident WITH incapacity for work

Change of bank account

Group my family’s contracts

Ungroup my family’s contracts

Insurance card order

Tax

Copy of invoice and certificates

Statement of account/benefits

Certificate for stay abroad

Download a model power of attorney

Report an accident to Groupe Mutuel basic health insurance

Report a claim under my household contents or personal liability insurance

Report a claim relating to the Internet

Report a claim relating to legal protection insurance

Report an incapacity for work due to illness

Report an incapacity for work due to illness

Request invoices separately

Download a referral voucher

Request for advice when arriving in Switzerland

Send an invoice for refund

Your insurance requirements

Your health needs
- Have eye surgery without breaking the bank
- Get personal insurance for my sports activities
- Cover my medical costs in the event of an accident
- Cover my dental care
- Get in-home childcare for my sick children
- Choose my level of comfort and preferred hospital
- Covering my costs for medication
- Arrange house and pet sitters in the event of an accident
- Getting vaccinated for travel
- Our solutions for families
- Discounts for families
- Managing health insurance for the whole family
- Cover my maternity costs
  - Covering expenses related to my pregnancy
  - Preparing to give birth
  - Insurance for newborns
- Not yet born? Already protected!
- Adjust or change your basic health insurance
- Optimise your insurance costs and save money
- Save on supplemental insurance
- Optimise your health insurance
- Optimise the costs of my basic insurance
- Find the best basic insurance
- Get personal insurance coverage for travel abroad
- Cover my costs for glasses/contact lenses
- Calculate your insurance premium
- Calculate your insurance premium
- Assurance maladie dans le canton du Valais
- Assurance maladie dans le canton d'Appenzell
- Assurance maladie dans le canton de Glaris
- Assurance maladie dans le canton de Nidwald
- Assurance maladie dans le canton d'Obwald
- Assurance maladie dans le canton de Schaffhouse
- Assurance maladie dans le canton de Schwytz
- Assurance maladie dans le canton de Thurgovie
- Assurance maladie dans le canton d'Uri
- Assurance maladie dans le canton de Vaud
- Assurance maladie dans le canton de Genève
- Assurance maladie dans le canton de Fribourg
- Assurance maladie dans le canton de Neuchâtel
- Assurance maladie dans le canton du Jura
- Assurance maladie dans le canton de Berne
- Assurance maladie dans le canton de Soleure
- Assurance maladie dans le canton de Bâle
- Assurance maladie dans le canton d'Argovie
- Assurance maladie dans le canton de Lucerne
- Assurance maladie dans le canton de Zug
- Assurance maladie dans le canton de Zürich
- Assurance maladie dans le canton de Saint-Gall
- Assurance maladie dans le canton des Grisons
- Assurance maladie dans le canton du Tessin
- Covering my costs for medication
- The difference between a deductible and co-payments

Your financial security needs
- Accéder à la propriété
- Constituer une épargne et placer mon argent
- Couvrir les besoins financiers à venir de mes enfants
- Economiser des impôts
- Garantir un revenu ou un capital à mes proches en cas de décès ou d’invalidité
- Guaranteeing my salary in the event of absence from work
- Planifier ma retraite
- Préparer ma retraite en tant qu’indépendant

Your legal and material security needs
- Cover my legal costs and benefit from advice
- Protect my household contents and my home
- Protect my data and prevent cybercriminal attacks
- Answer for damage caused to a third party

Work-related insurance requirements
- Insuring domestic staff against accidents

Your personal situation

I am getting divorced

I am a cross-border worker

I am moving to Switzerland

I am unemployed

I work abroad

I am going to live abroad

I need to notify the death of a relative

Completing your civilian or military service

I am (soon to be) a homeowner

I am moving house or relocating

I am (soon to be) retired

I am (soon to be) a parent

I employ domestic staff

I am a student or am entering professional life

I am single or in a couple

You are a student

You are starting your working life

You are single

You are in a relationship

You have children

Groupe Mutuel Customer Services

contacts and services
- Request a document
  - Order a certificate of insurance
  - Download a referral voucher
  - Order my insurance card
  - Order a copy of a document
  - Order a copy of an invoice
  - Activate payment by direct debit
  - Order a copy of my statement of benefits
  - Order a document for the tax authorities
  - Download a model power of attorney
  - Order a statement of account
- Report an accident or a claim
  - Report an accident to Groupe Mutuel basic health insurance
  - Report an accident WITHOUT incapacity for work
  - Report a claim relating to the Internet
  - Report an accident WITH incapacity for work
  - Report an incapacity for work due to illness
  - Report a claim relating to legal protection insurance
  - Report a claim under my household contents or personal liability insurance
- Manage payments and refunds
  - Send an invoice for refund
  - Ask a question about my refunds
  - Ask a question about my invoices and payments
  - Ask a question about subsidies
- Manage or change my contract
  - Change contract management
    - Ungroup my family’s contracts
    - Request invoices separately
    - Group my family’s contracts
    - Set up your account in the Customer Area
  - Cancel my contract
    - Announce the death of a family member
    - Terminate basic health insurance when leaving Switzerland
    - Switch insurance companies
  - View and change my contract
    - Suspend / reactivate my basic insurance
    - Suspend / reactivate the accident risk in my basic insurance
    - Change my deductible
    - Receive information about my contract
- Change my personal data
  - Change my personal information
  - Change my address
  - Change my marital status
  - Change my bank account number
- Receive information on my benefits
  - Find a recognised therapist for my psychotherapy
  - Ask a question about my statement of benefits
- Share an idea or make a complaint
  - Make a complaint to Groupe Mutuel
  - Make a suggestion to Groupe Mutuel
- Contact a Groupe Mutuel administrative department
  - Contact the Marketing Department
- Request an insurance quote
- Medical advice and telemedecine
- Groupe Mutuel branch
  - Groupe Mutuel Geneva - Health Insurance & Pension Agency
  - Groupe Mutuel Grand-Saconnex - Health Insurance Agency
  - Groupe Mutuel Lausanne - Health Insurance & Pension Agency
  - Groupe Mutuel Lausanne Metropole - Health Insurance Agency
  - Groupe Mutuel Yverdon-les-Bains - Health Insurance Agency
  - You have unsubscribed from this list.
  - Groupe Mutuel Nyon - Health Insurance & Pension Agency
  - Groupe Mutuel Bulle - Health Insurance & Pension Agency
  - You have unsubscribed from this list.
  - Groupe Mutuel Fribourg - Health Insurance & Pension Agency
  - Groupe Mutuel Bern - Health Insurance & Pension Agency
  - Groupe Mutuel Thun - Health Insurance & Pension Agency
  - Groupe Mutuel Biel/Bienne
  - Groupe Mutuel Zurich - Health Insurance & Pension Agency
  - Groupe Mutuel Zurich-Oerlikon - Health Insurance Agency
  - Groupe Mutuel Winterthur - Health Insurance & Pension Agency
  - Groupe Mutuel Basel - Health Insurance & Pension Agency
  - Groupe Mutuel Lugano - Health Insurance & Pension Agency
  - Groupe Mutuel St. Gallen - Health Insurance & Pension Agency
  - Groupe Mutuel St. Moritz - Health Insurance & Pension Agency
  - Groupe Mutuel Chur - Health Insurance & Pension Agency
  - You have unsubscribed from this list.
  - Groupe Mutuel Olten - Health Insurance & Pension Agency
  - Groupe Mutuel Baden - Health Insurance & Pension Agency
  - Groupe Mutuel Sierre - Health Insurance & Pension Agency
  - Groupe Mutuel Solothurn - Health Insurance & Pension Agency
  - Groupe Mutuel Zug - Health Insurance & Pension Agency
  - Groupe Mutuel Sion - Health Insurance & Pension Agency
  - Groupe Mutuel Monthey - Health Insurance & Pension Agency
  - Groupe Mutuel Martigny - Health Insurance & Pension Agency
  - Groupe Mutuel Lucerne - Health Insurance & Pension Agency
  - Groupe Mutuel Neuchâtel - Health Insurance & Pension Agency
  - Groupe Mutuel Aarau - Health Insurance & Pension Agency
  - Groupe Mutuel Delémont - Health Insurance & Pension Agency
  - Groupe Mutuel Brig-Glis - Health Insurance & Pension Agency
  - Groupe Mutuel Wil - Health Insurance & Pension Agency
- Formulaire général
- Communication and Marketing
- Do you have questions about your premiums?

Your Customer Area
- Your frequently asked questions on the Customer Area
  - Sign up
  - Login
  - Insurance certificate
  - Documents
  - Invoices
  - Personal information, changes and settings
  - Compassana
  - Ada « symptom checker »
  - Pregnancy+
  - Virtual Assistant EVA

Your advantages with Groupe Mutuel

Compassana

Your virtual assistant EVA

Customer account
- GMnet
- GMapp, Groupe Mutuel’s mobile app

Self-service
- Report a claim
- Report an accident
- Family ungrouping and regrouping
- Useful documents

Refunds
- Understanding your statement of benefits
- Deadlines
- Invoices
- Maternity
- Document request
- Basic health insurance (AOS/OKP)
- Hospitalisation
- Medication and check-ups
- Glasses, contact lenses and hearing aids
- Transport and rescue
- Approved therapists, therapies and care facilities
- Dental care
- Care home (EMS)
- Home care and home help
- New pricing models

Approved facilities and healthcare providers
- Other recognised providers
- Networks and lists of doctors
- Hospitals and clinics
- Approved cure facilities
- Partner pharmacies
- Outpatient treatment
- Medical aids and appliances
- Fitness and health promotion
- Cantonal hospitals
- Search for a recognised hospital or clinic
  - Recognized Facility Detail Page
- recherche-therapeutes
- Reimbursement of alternative medicine
  - New pricing structure

FAQ – Frequently asked questions
- Alternative medicine
- Receive my invoices
- Understanding my bills
- Pay my bills
- Subsidies
- Federal and environmental taxes
- Accidents
- Telemedicine partner
- Hospitalisation
- Request for documents
- Insurance card
- Basic health insurance (LAMal/KVG)
- Deductible and co-insurance
- Approved therapists, doctors, therapies and cure facilities
- Treatment abroad
- Complaints
- Tax
- Termination
- My contract
- Changes to Personal Information
- Legal protection and Patrimony
- Maternity
- LeClub

Health programmes and information

LeClub
- Toutes les offres
  - Santé et Bien-être
  - Tourisme
  - Sport
  - Familles et Loisirs
  - Maternité
    - Swissbabyservice
  - Habitat & Finance
  - Divers
- Concerts LeClub
- Concours LeClub

Glossary

Free callback service

Premium invoices, payment options and subsidies

guide
- I’m ill - what should I do?

Corporate clients

Our Corporate insurance policies

Daily allowance insurance
- Daily allowance insurance pursuant to LAMal/KVG
- Insurance for daily allowance benefits pursuant to LCA/VVG
- Comparison table
- Challenge
- Supplemental maternity insurance
- Supplemental insurance for paternity leave

Accident insurance
- Extended LAA/UVG accident insurance
- Insurance for domestic staff
- Comparison table
- Compulsory accident insurance under LAA/UVG
- Accident insurance supplemental to the LAA/UVG (LAAC/UVGZ)

Legal protection for your employees

Health insurance framework contracts
- Students supplemental health insurance
- Employees supplemental health insurance

Our occupational pension solutions

Fondation Collective Groupe Mutuel
- Fondation Collective Groupe Mutuel
- Groupe Mutuel Prévoyance-GMP joint fund
- What is offered by Fondation Collective Groupe Mutuel
- GMP benefits
- GMP Portal
- Request a document
- Request a document
- Request a document
- Request a document
- LPP/BVG Portals
- Fondation Collective Groupe Mutuel

Opsion Vested Benefits
- Opsion Vested Benefits Foundation
- Solutions Opsion Vested Benefits
- Opsion Vested Benefits portals
- Request an insurance quote
- Request a document
- Request a document
- Our financial partners

Pension Services
- Pension fund management

Plan based on legal requirements

Customised plan

Comparison table

Your insurance needs

Expand with Groupe Mutuel
- Promote your company thanks to LeClub

Receive information about your insurance
- Understanding my pension certificate
- Extending my accident insurance

Receive an occupational insurance offer
- Insure your company
- Insure a domestic worker
- Insure your employees for medical care
- Parental leave
- Insurance as a self-employed person

Corporate Health Management

CorporateCare

HumanCare

Evitez la chute

Customer services

Useful documents

Information on working life

Notifications and forms
- Employee accident or illness reporting

Frequently asked questions
- Accident insurance (LAA/UVG)
- Death
- Incapacity for work
- Daily allowance
- Disability (AI/IV)
- Occupational Pension (LPP/BVG)
- Retirement
- Corporate customer area
- Online Declaration | Groupe Mutuel

Contact us

Discover the Corporate Customer Area

Our organisation

Our mission and Code of Conduct

History of Groupe Mutuel

Our governance

Jobs and careers

Key figures
- Groupe Mutuel Health
- Groupe Mutuel Life Insurance
- Groupe Mutuel Corporate clients
- Groupe Mutuel Patrimony

Data protection

Merger of health insurers

Politics

Groupe de réflexion

Prises de position
- Papiers de positionnement
- Consultations
- Brochures

Le système de santé Suisse

Sessions parlementaires

Our commitments

Our commitment to culture and sports
- Cultural event
- Sports events
- Swiss Sports Aid Foundation

Our commitment to innovation and economy
- Rentrée de l’économie valaisanne (REV WW)
- Our economic partners
- ESG Charter

Our commitment to training
- Apprenticeship

Our commitment to our customers
- What our insured members say
- What our corporate clients say
- Groupe Mutuel Foundation

Media and communication

Press area
- Media contact persons
- Press releases
- Revue de presse
- Conférences de presse

Communication
- Photos and logos
- Brand identity

Intermediaries’ Space

Welcome to Groupe Mutuel Academy

Our benefits
- Benefits for brokers
- Benefits for intermediaries

xNet extranet for intermediaries

Contact the Groupe Mutuel