The ordinary deductible is CHF 300 for adults and CHF 0 for children.
I can reduce my premium by increasing my deductible.
After two reminders for non-compliance (“breach”) with the rules of CallDoc insurance in the same calendar year, you will be transferred to the standard compulsory health insurance model.
If you suffer from a chronic illness, you must ask Medi24 to provide you with a referral for your specific condition so that you are able to follow your treatment without having to contact the call-centre before each appointment. Such referrals are valid until the end of the year and must be renewed between October and December for the following year.
Yes, you must call Medi24 to inform them of this change in your treatment plan. This obligation to call replaces the requirement to send a referral voucher.
