From the Groupe Mutuel app or via the online portal, manage your health insurance easily, whenever and wherever you want.
Discover exclusive features and digital services.
The symptom checker to assess your symptoms
Ada helps you to better understand your symptoms and decide on the next steps by following a medical procedure.
Free access to the Premium version of the application
As an insured person, you can use free of charge the premium version of Pregnancy+, the most widely used pregnancy monitoring app in Switzerland. It gives you access to video courses, interactive tools and more information on pregnancy and childbirth.
A new tool to help you manage your health
Whether you have a medical problem or simply want to organise your health better, Compassana is the perfect tool to help you manage your health journey.
How do I make changes to my insurance contract?
From the homepage of your application, you can access your contract and update your deductible and/or insurance model easily.
How do I find my admin documents?
Go to the “Documents” tab in your application and use the filters and categories to find your admin documents easily.
Find all the videos relating to your Customer Area on the Groupe Mutuel YouTube channel.
Discover
"Thanks to the Customer Area app, I can access my family's information easily and I can view my contracts at all times. At the pharmacy, it's really handy to have all the family's insurance cards directly on my phone. For children, a copy of their insurance card can even be sent via WhatsApp. “
“Thanks to the Customer Area mobile app, I can send my invoices and check the status of my reimbursements at any time. This feature is really easy to use and convenient.”
“I use the Customer Area app every day on my mobile phone. It’s really useful for checking whether I've received a notification from Groupe Mutuel.
I can also find information about my health insurance at a glance that I don't know off by heart, such as my insurance coverage, and I can even view my insurance card.”
"With the Customer Area, everything goes so much faster. I no longer need to send anything by post to Groupe Mutuel, I save on postage costs and I can simply scan the invoices and send them. I can also see the status of my invoices online. If payment has been made, a tick appears behind it. All in all, I can say that my paperwork has become a lot easier thanks to the Customer Area!"
Customer.Area@groupemutuel.ch
Customer Area Hotline - Free Callback Service
Go to the FAQ to find the most frequently asked questions concerning your Customer Area
Share
