Your online customer account

Log into GMnet

You must register before you can access your customer area and personal data.
Follow the instructions below.

Your health insurance in just one click

GMnet is the web portal that provides secure access to your customer area in a few simple clicks. From your computer or tablet, you are able to access services and features that will allow you to manage your insurance easily and quickly.


Browse the key information of your contract, directly on your homepage.


Make requests online, track their status at any time and keep track of your activity.


Send your invoices and documents instantly and keep track of their status at all times.

You may also access your customer area on your smartphone via the mobile application GMapp (available on iOS and Android).

Sign up to GMnet and manage your insurance contracts online

Sign up

To be able to connect to your customer area, you will need to receive your username and password.
Create an account by completing the GMnet access request form.
You will shortly receive your GMnet username by email or by post, followed by your password by separate post.

Log on

1) Enter your email address and password received by mail.
2) Enter the code received by SMS on your mobile phone. 

You may also use your GMnet username to access the GMapp mobile application.

Useful to know

Correspondence and payments As soon as your request for access has been confirmed, you will receive our correspondence and make your payments online only. Would you still like to receive your premium and statements of benefits in paper format? Activate the paper mail option in the GMnet preferences.


Good practice: So that your GMnet customer area remains private and confidential, develop some good habits.

  • Keep your email address separate from your password and do not disclose them to anyone
  • Log out after each use
  • Only reset your password only if you are in a trusted environment and on a private computer
Do you need help?

More detailed explanations on GMnet and GMapp

Do you have any questions?

Call our hotline on 058 758 71 71
Write to us:

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111