Your online customer account

Log into GMnet

You must register before you can access your customer area and personal data.
Follow the instructions below.

Your health insurance within easy reach

GMnet is the web portal that provides secure access to your customer area in a few simple clicks.
From your computer or tablet, you may

  • consult and manage your accounts and contracts
  • transfer documents such as bills, referral certificates or letters
  • contact Groupe Mutuel

You may also access your customer area on your smartphone via the mobile application GMapp (available on iOS and Android).

Register with GMnet now and simplify your relationship with your health insurer.

Register and log on


Before you log on for the first time, you must request your personal identification data.
Fill in the GMnet access request form.
You will shortly receive your GMnet username by email or by post, followed by your password by separate post.

Log on

1) Enter your email address and password.
2) Enter the code received by SMS on your mobile phone. 

With your GMnet username and password, you may also access the GMapp mobile application.

Important information

Letters and payments: As soon as your request for access has been confirmed, you will receive our correspondence and make your payments online only. Would you still like to receive your premium and statements of benefits in paper format? Activate the paper mail option in the GMnet preferences.

Confidentiality: so that your GMnet customer area remains private and confidential, please ensure that you

  • keep your email address separate from your password and do not disclose them to anyone
  • log out after each session
  • reset your password only if you are in a trusted environment and on a private computer

Do you need help?

More detailed explanations on GMnet and GMapp can be found in the

Do you have any questions?

Call our hotline on 058 758 71 71
Write to us:

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111