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Fill in the online form to order a copy of your premium invoice or benefits’ statement, with just one click.
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Do you need a copy of your Groupe Mutuel invoice? Send us a request and we will send you your document as soon as possible.
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+41848 803 111
Monday to Friday from 08:00 until 18:00
Frequently asked questions
Please see our detailed invoice on our page “Understanding your premium invoice”.
If your doctor has entered an agreement with us, he/she can send medical invoices directly to the health insurance (“third-party payer” system). Otherwise, compulsory health insurance (LAMal/KVG) provides that insured persons pay for their medical expenses, which are then refunded by the health insurer, upon presentation of the original invoice (“third-party guarantor" system). The insurer deducts from the refunded amount the cost-sharing amounts (deductible and 10% co-insurance).
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