Announce the death of a family member

We extend our condolences to you for the loss of your loved one. In order to facilitate the formalities regarding their insurance, we offer you the option of notifying us of their death directly online. We will also be happy to help you over the phone.

Retour

Notify us of the death of a loved one

Our online form allows you to notify us of the death of a loved one who was insured by Groupe Mutuel, and to inform us of the beneficiaries.

Notify

Call us

+41848 803 111
Monday to Friday from 08:00 until 18:00

Ask to be called back

We will call you back

Do you need some help from a Groupe Mutuel employee? We will call you at a time that is convenient to you.

Receive a call back

Frequently asked questions

Are AOS/OKP compulsory health insurance premiums refunded in case of death?

Health insurers must refund the deceased person’s premium for the period which has not yet elapsed. This means from the day following the death up to the end of the month, as well as for any months paid in advance.