Contact us online
Our online form allows you to contact Groupe Mutuel, to ask us all the questions you may have with just one click.
Do you wish to switch insurance companies for your basic insurance or cancel any supplemental insurance plans? Contact us so that we may analyse your coverage and indicate the deadlines and methods of termination.
Our online form allows you to contact Groupe Mutuel, to ask us all the questions you may have with just one click.
+41848 803 111
Monday to Friday from 08:00 until 18:00
You can access our communication history at any time via your Customer Area.
Create your account ExploreIn the event of supplemental health insurance, the law provides that after three insurance terms, the policyholder may terminate the contract individually at the end of a calendar year by giving three months' notice. Exceptions to this are certain products, for which the term after which the policyholder may terminate the contract in accordance with the special terms and conditions is different.
To be able to terminate your compulsory health insurance, you must have paid your premiums in full, as well as any cost-sharing amounts (deductible and co-insurance), including any fees and interest.
The amounts due must be paid before the effective date of termination.
Share