Outpatient treatment

Providers at your side for your medical treatments

Outpatient treatments are generally partially covered by the compulsory health Insurance, according to the Federal Law on Health Insurance (LAMal/KVG). However, part of the costs remain payable by the insured person depending on the type of benefits. For example, medically necessary transportation is reimbursed by 50%, up to CHF 500 per year.

Refund of your outpatient treatment

Although provided for in the LAMal/KVG, outpatient treatments are not covered in full. The insured person contributes to the costs of his treatments. To obtain a refund, it is necessary to call upon an approved healthcare provider.

Find out more here:

Medical tests

Medical laboratories are competent to carry out a blood test or collect or take a sample. Test results are used to detect illnesses and make a diagnosis in order to decide on the appropriate medical treatment.

Information on medical tests:

Home care

It is sometimes essential to receive medical care at home. Whether for temporary or recurring situations, home help services provide specific assistance depending on your needs.

Information on home care:

Home help services

For medical reasons, you can no longer do your daily housework. In temporary or long-term situations, you may call upon our home help services.

Characteristics of our products including home help services:

- Benefits can be covered by the relevant supplemental insurance
- Prior request with a medical prescription as well as the expected duration
- Services provided by an authorised organisation (e.g. Spitex)
- Daily household chores in the place of the insured person
- No large-scale cleaning tasks

Contact us to find out if your supplemental insurance covers the costs of home help services.

Nursing care

Do you need help with dressing a wound? Or for taking medication? If prescribed medically, outreach nurses can attend to your needs and deliver high-quality care in order to improve your medical condition.

Information on nursing care:


Poor health may prevent you from taking your car or public transport to go to the doctor’s. In this case, you may have to use medically necessary transportation.

Information on transportation:

Rescue operations

Are you in danger? There is not a second to lose before rescue operations begin! Whether you need to be rescued in a restricted mountain area or have a diving accident, every minute counts.

Information on rescue operations:

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111