FAQ – Frequently asked questions
Our answers to the most frequently asked questions
You can find here the answers to our insured members’ most frequently asked questions.
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LeClub is a programme of special offers reserved for persons insured with Groupe Mutuel's health insurance plans. Exclusive offers are available in a number of areas such as health, well-being, sports and leisure activities.
The discounts in our LeClub offers are entirely funded by our partners, with no link to your insurance premiums. The only exceptions are certain concerts and shows, races and LeClub events, to which Groupe Mutuel's supplemental insurance companies contribute financially.
No. If you are insured with Groupe Mutuel and have an insurance card, you will automatically receive access to LeClub offers. As such, you benefit all year round from a number of discounts and exclusive advantages in a variety of areas.
You can access LeClub offers with your insurance card or thanks to an exclusive code from our partners. Check out the offers for more details.
You will find all current LeClub offers on our website at www.groupemutuel.ch/leclub
The LeClub newsletter informs you in advance, eight to ten times a year, of our new exclusive offers. Subscribe now by completing the registration form.
You will also find LeClub offers in your mailbox, along with Groupe Mutuel Mag and the LeClub flyer enclosed with the invoice sent to you quarterly.
LeClub flyers are automatically attached to your quarterly invoice, so that you don't incur additional mailing costs. Unfortunately, it is impossible for us to automatically or manually extract the flyer from a mailing.
Yes. In case of a family grouping, only one flyer is sent to the family contact person. If you need additional flyers to take advantage of an offer, you can request them by email.
You can send us your comments and suggestions using the contact form. Thank you in advance for your comments. We will do our utmost to meet your expectations.
You can send us your request using the form intended for companies.
Your personal data will not be passed on or used by Groupe Mutuel or its partners. Only your address will be used for the purpose of sending out LeClub offers.