Principles
- I am covered all the year round in case of illness or accident abroad.
- My expenses are covered up to a total amount of CHF 100,000 per year.
- I am covered for illness and accident benefits.
- This insurance is open to persons of all ages.
Mundo supplemental insurance offers comprehensive coverage during your holidays or trips around the world. In case of illness or accident abroad, you are covered up to CHF 100,000 per year. Travel safely thanks to Mundo!
Outpatient treatments and hospitalisation
Transport
Search, rescue and repatriation
Prevention
Benefits in case of death
Our online offers system allows you to rapidly calculate your premium, without any obligation on your part. If you accept the offer, simply print it out and send us the proposal form duly signed.
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
Your basic health insurance covers treatment abroad only in the event of an emergency. Voluntary treatment is not reimbursed.
Groupe Mutuel Assistance is at your disposal 24 hours a day on +41 848 808 111. You will be put in contact with an agent at the head office of Allianz Global Assistance, our partner for emergency healthcare abroad.
Please state your name, date of birth, the nature of the illness or accident, your location, as well as the address and telephone number where you can be reached.
If you have supplemental health insurance coverage, you will find the contact details for international 24-hour assistance on the back of your LCA/VVG insurance card.
If you have subscribed to Mundo coverage, you may request repatriation provided it is organised by Groupe Mutuel Assistance. Repatriation refers only to transport from a hospital abroad to a hospital in Switzerland.
Please send us your request online. We will send you the certificate as soon as possible. If your request is urgent, please call our Customer Services on 0848 803 111. This document can be drawn up in the three national languages and in English.
If you are travelling to Russia, you need to take out Mundo supplemental insurance, unless you have similar coverage with another insurance company.
Yes, in some cases. Basic health insurance covers 50% of the cost of transportation in a medically-equipped vehicle. The contribution to costs is limited to CHF 500 per calendar year.
Yes, in some cases. Basic health insurance covers 50% of the costs, up to CHF 5,000 per calendar year (in Switzerland only).
Rescue operations are the measures taken to prevent someone from being in danger because of his state of health and/or a dangerous location, with the aim to save his life, prevent further rapid and significant deterioration of his condition and from suddenly finding himself in a life-threatening situation.
However, search and evacuation costs are not covered.