Basic insurance with family doctor

The PrimaCare insurance model is a cost-effective alternative to standard insurance. You are free to choose the general practitioner who you will consult first in all medical matters.


  • When signing up to the insurance, I am free to choose my general practitioner.
  • I consult this doctor first in all medical matters (except in an emergency or in cases specified in the terms and conditions of insurance).
  • This doctor will provide medical care or refer me to the relevant specialist or medical facilities.


  • I can sign up to this model regardless of which canton I live in.


Available Deductibles

The ordinary deductible is CHF 300 for adults and CHF 0 for children.
I can reduce my premium by increasing my deductible.

Deductibles : Adults and Children
  • Savings: I am able to benefit from an attractive discount.
  • Trust: I have a relationship of trust with my general practitioner.
  • Simplicity: I can choose this insurance model while keeping my current family doctor.

Calculate your insurance premium online

  • Our online offers system allows you to rapidly calculate your premium, without any obligation on your part. If you accept the offer, simply print it out and send us the proposal form duly signed.

  • Calculate my premium in the online offers system

Request advice
  • By phone

  • 0800 808 848 (freephone number)
    08.00 – 18.00 from Monday to Friday, except on public holidays

  • By email

  • Form to request a contact

Health insurers involved

This insurance product is available at the following Groupe Mutuel health insurers:

  • Avenir
  • Philos
  • Mutuel
  • EasySana
  • Supra

Frequently asked questions

Your basic insurance covers standard hospital care in the general ward of a hospital listed by your canton of residence (Art. 41, para. 1bis LAMal/KVG).

For children until the age of 18, a payment of up to CHF 180 is granted towards
the costs of spectacles glasses.

For adults, no contribution towards the costs of
glasses or contact lenses is provided for under the basic health insurance.

For more information, check our page “Cover my expenses for glasses/contact lenses

You have a postal account:
Complete and send us the “Direct Debit” form , by which you authorise us to debit directly your postal account for the various amounts due to us.

You have a bank account:
Complete our online form and we will send you an LSV form. Please return it to us duly certified by your bank.
We will not be able to change the method of collection of future invoices until we have received the authorisation from your bank. In the meantime, you may still receive invoices. In this case, please pay them as before, using the payment slips sent previously.

In accordance with Article 3 of the Swiss Federal Health Insurance Law (LAMal/KVG), any person residing in Switzerland is obliged to take out health insurance within three months of birth or taking up residence in Switzerland. If a person does not sign up for insurance, the cantonal or communal authorities will register that person automatically.

See all FAQs
Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111