The PrimaCare insurance model is a cost-effective alternative to standard insurance. You are free to choose the general practitioner who you will consult first in all medical matters.
The ordinary deductible is CHF 300 for adults and CHF 0 for children.
I can reduce my premium by increasing my deductible.
Our online offers system allows you to rapidly calculate your premium, without any obligation on your part. If you accept the offer, simply print it out and send us the proposal form duly signed.
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
Your basic insurance covers standard hospital care in the general ward of a hospital listed by your canton of residence (Art. 41, para. 1bis LAMal/KVG).
For children until the age of 18, a payment of up to CHF 180 is granted towards
the costs of spectacles glasses.
For adults, no contribution towards the costs of
glasses or contact lenses is provided for under the basic health insurance.
For more information, check our page “Cover my expenses for glasses/contact lenses”
You have a postal account:
Complete and send us the “Direct Debit” form , by which you authorise us to debit directly your postal account for the various amounts due to us.
You have a bank account:
Complete our online form and we will send you an LSV form. Please return it to us duly certified by your bank.
We will not be able to change the method of collection of future invoices until we have received the authorisation from your bank. In the meantime, you may still receive invoices. In this case, please pay them as before, using the payment slips sent previously.
In accordance with Article 3 of the Swiss Federal Health Insurance Law (LAMal/KVG), any person residing in Switzerland is obliged to take out health insurance within three months of birth or taking up residence in Switzerland. If a person does not sign up for insurance, the cantonal or communal authorities will register that person automatically.
