Ask a question about subsidies

Depending on your income and canton of residence, you may be eligible for an insurance premium reduction, in the form of a subsidy. How do I go about this? Where do I send my request? Ask us your question directly and we will reply as soon as possible.

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With our online form, ask your questions about subsidies with just one click.

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Find more information

The website of the Swiss Confederation provides you with the latest information about health insurance premiums and premium reductions.

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Frequently asked questions

No, they appear only on invoices.

There are two possible reasons:
1. We have not yet received the cantonal decision on your entitlement to a subsidy: the competent cantonal body has not yet taken a decision or the name of the health insurer listed in the decision is incorrect. If the waiting period is longer than one month, please contact the relevant cantonal office to find out why.
2. The decision on the entitlement to a subsidy was recently received by us and has been entered in your file. A corrected invoice will be sent to you within two to three weeks.

A change of health insurance must be notified directly by the former insurer to the competent cantonal body. The canton is then responsible for forwarding the subsidy decision to the new insurer. The insured person is not required to do anything. However, it is recommended to contact the competent office if the decision is late in reaching the new insurer (i.e. more than two months after the beginning of the new contract).

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111