The ordinary deductible is CHF 300 for adults and CHF 0 for children.
I can reduce my premium by increasing my deductible.
Our online offers system allows you to rapidly calculate your premium, without any obligation on your part. If you accept the offer, simply print it out and send us the proposal form duly signed.
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
Meet an adviser at home
Yes. If this was just an oversight, there will be no consequences on your refunds.
However, if you repeatedly forget to contact the Medi24 call centre, we reserve the right to transfer you to the ordinary basic health insurance (standard model).
You have a postal account:
Complete and send us the “Direct Debit” form , by which you authorise us to debit directly your postal account for the various amounts due to us.
You have a bank account:
Complete our online form and we will send you an LSV form. Please return it to us duly certified by your bank.
We will not be able to change the method of collection of future invoices until we have received the authorisation from your bank. In the meantime, you may still receive invoices. In this case, please pay them as before, using the payment slips sent previously.
In accordance with Article 3 of the Swiss Federal Health Insurance Law (LAMal/KVG), any person residing in Switzerland is obliged to take out health insurance within three months of birth or taking up residence in Switzerland. If a person does not sign up for insurance, the cantonal or communal authorities will register that person automatically.
