SanaTel is a cost-effective alternative to standard insurance. Within this model, you must first call our partner medical hotline before seeking medical treatment.
The ordinary deductible is CHF 300 for adults and CHF 0 for children.
I can reduce my premium by increasing my deductible.
Our online offers system allows you to rapidly calculate your premium, without any obligation on your part. If you accept the offer, simply print it out and send us the proposal form duly signed.
By phone
0800 808 848 (freephone number)
08.00 – 18.00 from Monday to Friday, except on public holidays
By email
No, you cannot call Medi24 simply to announce a doctor's appointment. You must first take note of the medical advice provided by Medi24. This will provide you with all the information you need to make the best decision about the next steps of your treatment.
To avoid having to call Medi24 before each medical appointment for the follow-up of a chronic illness, you can ask Medi24 to issue a recommendation specifically for your situation. Such a recommendation remains valid until the end of the calendar year and can be renewed as early as October for the following year.
After two reminders for failing to comply with the rules of SanaTel insurance (breaches) in the same calendar year, you will be transferred to the standard model of compulsory health insurance.
