Send an invoice for refund
Would you like to send us your healthcare bills for reimbursement? You can send them to us by post or upload them via the online customer area.
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Send your bills by post to the address:
Groupe Mutuel
Rue des Cèdres 5
1919 Martigny
Find us
You can use our online tool to easily find your closest agency.
Good to know:
Scan and send your invoices without delay and monitor the status of your refunds at all times.
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Frequently asked questions
Yes. Invoices you send us simultaneously are handled by different services within our Benefits Department. Invoices do not all follow the same route and are not dealt with by the same person. Therefore, they may be refunded on different dates.
No, we do not send labels or other means of identification of invoices to our insureds. The service providers are required to identify their invoices electronically and indicate the following identification information listed in Art. 59 of the Ordinance on Healthcare Insurance (OAMal/KVV).
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