GMnet portal

Manage your health insurance data online

Your health insurance within easy reach

GMnet is the web portal that provides secure access to your customer area in a few simple clicks.
From your computer or tablet, you may

  • consult and manage your accounts and contracts
  • transfer documents such as bills, referral certificates or letters
  • contact Groupe Mutuel


You may also access your customer area on your smartphone via the mobile application GMapp (available on iOS and Android).

Register with GMnet now and simplify your relationship with your health insurer.

Register and log on

Registration

Before you log on for the first time, you must request your personal identification data.
1) Go to the login page on www.groupemutuel.ch, tab "My Space", then "GMnet customer portal", at the top right-hand corner of your screen.
2) Fill in the GMnet access request form.
You will shortly receive your GMnet username by email or by post, followed by your password by separate post.


Log on

1) Enter your email address and password.
2) Enter the code received by SMS on your mobile phone. 

With your GMnet username and password, you may also access the GMapp mobile application.

Important information

Letters and payments: once your access request has been confirmed, letters from your health insurer will be sent to you electronically only and payments will have to be made via the Internet.


Confidentiality: so that your GMnet customer area remains private and confidential, please ensure that you

  • keep your email address separate from your password and do not disclose them to anyone
  • log out after each session
  • reset your password only if you are in a trusted environment and on a private computer

Do you need help?

More detailed explanations on GMnet and GMapp can be found in the

Do you have any questions?

Call our hotline on 058 758 71 71
Write to us: extranet@groupemutuel.ch

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111